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PM Backlog
Topic Started: Oct 13 2003, 04:04 PM (892 Views)
InvisionManiac
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Okay.
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Nir
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Former IF Support Staff
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InvisionManiac
October 14, 03:52 PM
Who do the Support Tickets go to?

A secret location where they are delt with my the invisionfree staff members :ph34r:
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Aka Tolken
I'm a valued number.
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How long do we have to wait for a reply?

I've been waiting for over a day now.
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InvisionManiac
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quizbiz
October 14, 04:53 PM
InvisionManiac
October 14, 03:52 PM
Who do the Support Tickets go to?

A secret location where they are delt with my the invisionfree staff members :ph34r:

Okay. I was not trying to be nosey, but curiosity got the best of me.
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Nir
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Former IF Support Staff
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i know.

What happens is the support tickets actually start a topic in a hidden area on the message board which only staff members can access. That way 100% of the support given is correct and detailed with no interoptions.
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InvisionManiac
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That seems like a good system.
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George Jin
boooo
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InvisionManiac
October 13, 06:45 PM
I thought you were supposed to use the Support Tickets for that.

There is no need to triple post.
George :P
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