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| Help, with members emailing; Read and help please | |
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| Tweet Topic Started: Dec 4 2008, 10:05 PM (240 Views) | |
| tester321 | Dec 4 2008, 10:05 PM Post #1 |
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Member
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I tested having a member email another member. I clicked send and the email has not arrived for 5-10 minutes now. Why doesn't this feature work? Yes the group is allowed to email other members. |
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| Eliteprodigy | Dec 4 2008, 10:14 PM Post #2 |
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Zum Gebortstag ZetaBoards! Zum Gebortstag viel Gluck!
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E-mails are not like PMs. They arn't just inserted into a database and added to the query the next time a page is reloaded. It is a fairly complex system. Depending on the E-mail provider, it could take a full day for the E-mail to arrive at it's destination. If your provider has multiple servers, like Y!Mail, and you live in the UK, and the recipient lives in the US, your E-mail will be sent to the UK server and then by some complex process involving load balancers and everything else will finally arrive at it's destination, the inbox of the recipient. I may have bungled a few logistics of E-mail, but you get the picture. Everything isn't on one server. A forum PM is to I'm as E-mail is to Postal Mail. Wait, a bit then if it's still not working file a support ticket. Also, make sure the E-mail addresses are properly entered as well. |
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| tester321 | Dec 4 2008, 11:00 PM Post #3 |
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Ah ok. So if someone wanted to email someone else it would be quicker if they just had their email and they email the person with their own email. All these people live in the US |
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| Eliteprodigy | Dec 5 2008, 07:37 AM Post #4 |
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Zum Gebortstag ZetaBoards! Zum Gebortstag viel Gluck!
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No, in general E-mail is slower than PMs. It all depends on who their client is, and how bogged down the IMAP/POP3 server here is, or whatever they're using. I suspect they're sending through the php mail() function. It's the simplest and fastest version. There are a lot of variable in E-mail delivery. Also, check the Spam folder, and the E-mail address in the profile of the user. If it's not there soon, then send a support ticket, there may be an internal error that needs to be addressed. |
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| Tony | Dec 5 2008, 10:57 AM Post #5 |
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If found, please report missing.
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Are you using a board on server 13? http://if.invisionfree.com/topic/5029318/ Edited by Tony, Dec 5 2008, 10:57 AM.
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