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| Issues with Statistics/Member Lists | |
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| Tweet Topic Started: Jan 20 2010, 11:54 PM (361 Views) | |
| Neoisha | Jan 20 2010, 11:54 PM Post #1 |
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Member
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Hello, I am currently an admin on a board supported by Invision Free. And for some reason the members list isn't showing up fully and the member count and newest member statistics are wrong on the board. Is there a way that they can be fixed or would our best solution be to create a whole new board? Because we would rather it be fixed instead of spending the time to create a brand new board. So could you please help us with this issue, it would be greatly appreciated. http://z10.invisionfree.com/COHINDYWRESTLING |
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| Super Peanutt | Jan 21 2010, 12:19 AM Post #2 |
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Member
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Hmm... have you tried using the Recount Statistics in the Admin CP? |
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| Neoisha | Jan 21 2010, 12:26 AM Post #3 |
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Member
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We tried doing that when the problem first occurred, and it didn't do anything. |
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| Jonathan | Jan 21 2010, 04:24 PM Post #4 |
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Regarding the "Members List" issue, go to the Admin CP, and the "Users & Groups" section. Edit the group Validating Members are placed in (Before they've validated their account), and ensure this group is NOT set to appear on the Members list. There is a bug with the software where validating members cause problems with the Members list. As for your other issues, can you please submit a Support Ticket from your Admin CP? ![]() Jonathan |
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| Neoisha | Jan 21 2010, 09:03 PM Post #5 |
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Member
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Thank you for giving us some insight but that didn't fix the issue either however we did submit a support ticket! -Neoisha |
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8:26 PM Jul 10