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| [Solved] Total Member Count WAY off | |
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| Tweet Topic Started: Jul 4 2011, 02:06 AM (462 Views) | |
| SilkeMMM | Jul 4 2011, 02:06 AM Post #1 |
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On our site, an X-Men roleplaying game, the member count is showing up as 13 when really, it should be over 40. That problem first showed up when I deleted a couple of potential members through the ACP due to them not having logged into our site in over a month. Back while we were still an invisionfree site, there was a place in the ACP where we could recount statistics and it would reset our member count to the right number after such a culling. Now though, where it says Board Statistics, all I can reset is the Users Online record. Since having only 13 members showing up gives a bad outside rep to someone just stopping by to view our site, I would like to find a way to make the right number of members show -- help, please? |
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| Pete B | Jul 4 2011, 05:12 AM Post #2 |
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Hey, I've reset the member statistics count for your forum. Pete |
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| SilkeMMM | Jul 4 2011, 05:19 AM Post #3 |
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Thank you, Pete :D Now, does that mean that I'll always have to come here and ask for someone to do it for us whenever we hit that kind of problem? Or is there a way I can reset it myself? |
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| Pete B | Jul 4 2011, 06:42 AM Post #4 |
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You shouldn't have the problem continuously, but if the need does arise again then please submit a support ticket or post a topic here. At the moment the tools for recounting statistics are staff only, but in the future they might be open to members too. |
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| SilkeMMM | Jul 4 2011, 06:47 AM Post #5 |
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Thank you again for your prompt and very helpful answer/ intervention
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3:14 PM Jul 11