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| Slow Servers on our board; T4R | |
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| Tweet Topic Started: Mar 11 2014, 08:19 PM (678 Views) | |
| XyllyX | Mar 11 2014, 08:19 PM Post #1 |
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Now to Begin: - I've used the search feature, this isn't an issue we imposed on ourselves - I'm not the Administrator of this board, however I am a prominent member and very actively engage in the forum as a theme designer - This isn't just happening to me, this is a problem many members have experienced, usually around the same time Now I'm sure this isn't the first time feedback about this has been given, and probably won't be the last, but keep reading please. Over the time we've been hosted on Zeta, I'll start with some good points: It's solid in terms of layout and UI and has some very good customization options, but as you know, sometimes the servers get a bit slow (very slow) and this happens to people with faster-than-light internet speeds as well as those who have like, 0.4mbps. Anecdotally, mine is around 72mpbs, although that's heavily influenced by server location, IP and whatever else is between my PC and the Zetaboards servers. I understand that for a predominantly free service, you have to expect that sometimes, it's not necessarily the best, and because it's free, I kinda have to live with it, and if you don't want to, you can just leave, which is what I believe is the case for most free things. The reason I made this thread is not to say that slow loading times are driving me away, but it's severely affecting my experience. Again, let me reiterate that I know server management is not a walk in the park, nor is it necessarily a job that everyone wants to do, but it just happens so often and it's one of those little things where waiting quite a long time for a page only just to refresh and do it again, or even waiting to be able to get to the full post editor is a very draining experience. After having enough of this, I was willing to talk with the Administrator set up a group donation pool to pay for the Premium Zetaboards service. Of course, I'd need to look at what the service offered before I made any decisions, and to my surprise, there was no mention of any server stuff, or anything that sounds like it could help alleviate this issue. I mean, we have a healthy forum of at least 30-50 active users, and because some of us use it so often, paying the bills for this service wouldn't be much of a financial problem. Surely, out of 30 active people, at least 7 or 8 will probably be able to afford a single dollar, or maybe 16 can pay 50 cents. Either way, that's not the point, we can afford it. Me suggestion is that for the premium service, maybe a better server can be used. I mean, it does sound obvious, and well, it makes sense. People who care for their board enough to pay for this service (and I'm not saying people don't care if they don't pay) should be granted an overall better experience with their board as well as their members, and this would go a long way in making the board that much more enjoyable. While this doesn't mean you should neglect other servers on purpose to promote this, I would support hosting premium boards on a server which would probably have less traffic than paid one, this server doesn't have to be looked after any better, but it would only host premium boards. As unconvincing as this pitch sounds, the second purpose of this thread is to perpetuate the awareness of this problem. I'm sorry I have to do this, but the more it's brought up, the more will be done to try and fix or improve this problem. In the best case scenario though, this will never happen again due to some improvements in the server systems and every single board will never have to experience this problem again, or at least not as often as it happens now. My suggestion is only one idea, but if you have any better ideas, or if you can guarantee a better service with another plan, please, do so. Maybe you're already working on it, maybe you're not, depending on what I know about what is being done about this, this is either a reminder, or another comment in the suggestions box. TL;DR - Servers are slow on our board - It happens to most people at the same time - It happens to other boards - Please do what you can. |
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10:33 AM Jul 11
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10:33 AM Jul 11