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| One Group Can't See Shoutbox | |
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| Tweet Topic Started: Mar 14 2014, 05:20 PM (286 Views) | |
| redrosid | Mar 14 2014, 05:20 PM Post #1 |
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Hi! Members of a global moderating group on my board currently can't see the shoutbox while everyone else can. All the permissions, including shoutbox permissions, seem fine. This problem started when I remade their group (via the 'Base settings off of' feature) to re-organize newer ranks. Any help is appreciated. Thanks! Edited by redrosid, Mar 14 2014, 05:20 PM.
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| redrosid | Mar 23 2014, 07:08 PM Post #2 |
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Any ideas? |
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| Jason | Mar 23 2014, 07:34 PM Post #3 |
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If you are quite sure that the permissions are all correct then it's probably time for a support ticket so the staff here can check all your settings. |
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| -The- | Mar 24 2014, 02:38 PM Post #4 |
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#the { display: none; }
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Not sure, because I haven't been in my ACP for a long time, but have you checked both the group itself and the shoutbox permissions page...i think there's an option in both to turning it off... Also, did you add a code that conflicted with it at around the same time as they first experienced the problem? |
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| DaPizzaMan | Mar 24 2014, 04:00 PM Post #5 |
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We can all give you suggestions, but at the end of the day we don't have access to your Admin CP (nor should you share the information required to get access). If none of what has been suggested works, try a Support Ticket. I'm sure they have access and can help. |
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