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Server 7 & 11
Topic Started: Nov 17 2014, 05:28 AM (7,316 Views)
Dark Shadow 6
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All servers is up check the server status

Quoted From Server Status Page
 

This page says the server is online, but I can't access my board‽
Then the problem is probably between you and the server rather than with the server itself. You can always get a second opinion or perform a traceroute. If the traceroute resolves correctly, the problem might be with your computer: for example, sometime security software can block certain websites. Or, you might be on a network (such as a school or workplace network) that blocks certain sites, including our servers. If you continue to have trouble accessing a server even when it is online, please submit a support ticket or visit our support board.
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Ennui
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Thanks for that, but I don't think the problem is my end as other members can't get on either.
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Dark Shadow 6
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hmm i can access my board and i dont know why you cant access you're board maybe an staff member can help you.
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Sarah.
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a trip and a half]. 303'32
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Ennui
Nov 26 2014, 06:56 AM
I can't access my forum through my domain. Has the IP address changed again?
I'm having this problem too. Can access my forum via the default URL but not through my domain.
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Ennui
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Sarah.
Nov 26 2014, 12:07 PM
Ennui
Nov 26 2014, 06:56 AM
I can't access my forum through my domain. Has the IP address changed again?
I'm having this problem too. Can access my forum via the default URL but not through my domain.
At least it's not just me! :P Hopefully it'll sort itself out.
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Dark Shadow 6
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as sarah said try you're default board url if you cant access by default url also then only staff members can help you.
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.Reverie.
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It means the IP was changed and we need to go fix that with our domain. We also need to figure out the new IP for server 11 though.
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Ennui
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Is there a way to force the domain to use the zetaboards URL rather than the IP address? I'm not very technical so not even sure this question makes sense but hopefully someone knows what I mean!
.Reverie.
Nov 26 2014, 12:31 PM
It means the IP was changed and we need to go fix that with our domain. We also need to figure out the new IP for server 11 though.
173.193.157.170
Edited by Ennui, Nov 26 2014, 12:58 PM.
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philshems
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I have the same problem. I can only access my board through the Zetaboards address. It would be useful if we were kept informed.

It may not be a problem for much longer though: I have been asked by my club committee to find another host, as members are so fed up with the amount of downtime in the last few weeks. It's a shame as I really like working on the Zetaboards platform, and I spent a lot of time getting the site just right, and then promoting it to our members, but it's not much use if no one can use it.

It's got to the stage where every time I visit the site I'm not sure whether it's going to be up or not, and that can't be right. I hope to stall the decision for as long as I can - if nothing else to save me (a) from a lot of work and (b) from an embarrassing climb-down, but if it doesn't improve quickly and stay that way for a decent period of time I won't really be in a position to argue against it.

Edited by philshems, Nov 26 2014, 03:54 PM.
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skyfallzeus
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Farewell zb thx for the memories
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iam able to access all boards on s11. yay.
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KhaosKarma
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Jonathan
Nov 26 2014, 09:49 AM
I wouldn't rely on the server status page - those servers were most definitely not down.

As far as server 11 is concerned, I would wait until Brandon confirms everything is finalised before worrying why it's down. :)
Well I have two boards on Server 3 and Server 8 and around that time they were down. They couldn't be accessed through my desktop or laptop and nor could three members of mine in two different states access the board.

Oh and btw, my two boards are still down
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dianogah
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Forum on s7 been down all day barring an hour or so in the afternoon UK time

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Moonface
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To anyone with a board using a custom domain, try loading your board without the domain. It may be that your domain is simply not working right now but the board itself is fine. ;)
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dianogah
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Moonface
Nov 26 2014, 04:11 PM
To anyone with a board using a custom domain, try loading your board without the domain. It may be that your domain is simply not working right now but the board itself is fine. ;)
Tried that. Still not working :(
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philshems
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Moonface
Nov 26 2014, 04:11 PM
To anyone with a board using a custom domain, try loading your board without the domain. It may be that your domain is simply not working right now but the board itself is fine. ;)
Yes it works fine using the Zetaboards server URL, but since all of our club members use the custom domain name to all intents and purposes the site is effectively down.

It seems from one post above that the IP address has changed (yet again!) but there has been no official confirmation. If we do need to change the IP address the sooner we do it the quicker our sites will be reachable again.

Is ANYONE able to give us any information?
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