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Access Issues
Topic Started: Jan 25 2016, 06:13 PM (361 Views)
Fugitivebush
Member
[ * ]
Hello,

I frequent a zetaboard site called, http://s1.zetaboards.com/One_Piece_RP/index/. I have been using it since August of last year. I haven't had any problems with Zetaboard at all anywhere on any internet connection. However, in December, I was leaving my apartment to go back home for Winter Break since I am a college student and my job is within the college system so they close for break too. I unplugged my modem and router to save money on my electricity bill. When I came back two weeks ago to settle back into my college life, I developed a problem with any zetaboard site I frequent including the main page, zetaboards.com. I was unable to load it as quickly as I always have and sometimes it wouldn't load at all, telling me that I was "denied access" and to contact my service provider if this was incorrect. It also told me my cache administrator, support@dnsadvantage.com. It just wasn't working the same and nothing really changed to my knowledge of my computer hardware and the modem and router hardware.

I tried rebooting the router and modem several times to no avail. I got a hold of my internet service provider, Time Warner Cable, and I went through the steps with their technical staff to fix the problem with what they could do. They had me flush my dns in ipconfig in the command prompt. In the end, they couldn't fix the problem and told me that is either my firewall, or on Zetaboards end. However, everyone I talked to who uses the site tells me it works fine for them. It works fine for me now on my school's internet connection; it just doesn't work on my own internet connection. I tried turning off my firewall as well and that didnt do anything. I tried turning off my addons in Chrome and that still didn't do anything. I haven't tried any other browser in case it was Chrome for some reason; I'll probably try that next tonight.

It was also suggested to me that it could be a virus, but my anti-virus Avast hasn't picked anything up and Malwarebytes didn't pick up anything that fixed the site once it completed it's scan. So unless my antiviruses are lying to me, or my internet provide, I don't know what to do next besides for the browser change. I am now checking to see if it is a Zetaboards problem.

One last thing, I can access all other sites on the web fine via my internet connection. ie, reddit, youtube, facebook, etc etc, all of them work fine and have no issues unlike the zetaboard sites.

This is all I can really provide for intel at the moment. If you need more info or specs, I will try to get it to you while on my PC, but it may take a bit.
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DaPizzaMan
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#TeamSupport

Can you take a screenshot of the "Denied Access" issue you're getting the next time that happens?

As for the board slowing down, it likely has nothing to do with your browser but with scripts added to the board while you were gone. If they have a lot of scripts running, or perhaps broken scripts, then that may be the culprit.
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Fugitivebush
Member
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Alright, so all zetaboard sites in general including the site that I frequent have loaded as fast as they have before the problem arose. Not to jinx myself, but I haven't got the access denied screen yet. However, it's only been so many hours since I last posted this support ticket. Although, the site is loading fast; the Zetaboard icons and emoticons aren't showing up like I mentioned in the Original Post.

Image


And when replying to your comment, PizzaMan. I was unable to use any of the buttons for color or images or quotes or code. I'd press the button and nothing would happen. I'd have to enter the code for images and quotes and the like in on my own. Whatever problem is causing the images on Zetaboard sites to not show up is probably the same problem for when posting a reply.
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Billamen
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Member
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The images on your site loaded just fine, you may want to clear the cache in your browser, test in a different browser, and see whether or not you can see the images on these boards.
Edited by Billamen, Jan 26 2016, 04:09 PM.
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vix
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Keeper of the Katamari
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I have a member on my forum reporting something similar. All of his other websites work fine except for my board. I haven't added any new codes in months or changed anything in months. He reports that it can at times take several minutes for a page to load. Images like smilies won't load. He mostly surfs from his ipad so he's on ios safari and said that on his pc, the pages load quick but still no smilies. He's had times where it hasn't loaded at ll, he's tried different browsers, clearing cookies, clearing the history, clearing the browser out of the memory. He even turned off javascript at one point. He first reported it to me around 13th of January. We've been trying to troubleshoot it but he's still having problems so I figured I'd see what I can manage here. He posted today that he put javascript back on but some images aren't loading still like smilies and the read/unread icons on the index.
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