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How long until we can update to ZB from zIF; staff stopped answering back
Topic Started: Aug 10 2016, 09:14 AM (1,071 Views)
anotheruser
Member
[ * ]
Hi to the staff crew, first thank for your work, but..

We have a forum that is zIF, root admin left years ago and never got back, since years we are 3 admins that do everything in that forum.

May 2nd 2016 we opened Support Ticket with few questions and decided we want to update to ZetaBoards. We talked first with DaPizzaMan and then with Brian(in the same ticket).

Everything was fine, we chosed the earliest registered from us admin to gain the root rights, so we can update, Brian say all ok, should wait 2-3 weeks and write him back, all done. Then he said the chosen for root admin is in in the queue for an ownership transfer. All ok once again, but now it is already mid August, and all this took too long I think. We stopped getting answers in the support ticket.

What is going on guys? I can give our forum url in pm to any of the staff crew who can finally do the thing so we can update and continue the forum on 100%. :up:
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Brian
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Go Irish!

Let me check on your ticket and see if there was anything preventing the conversion. Can you PM me the name of your board? Thanks!
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anotheruser
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Brian
Aug 10 2016, 11:16 AM
Let me check on your ticket and see if there was anything preventing the conversion. Can you PM me the name of your board? Thanks!
gave u url in pm, the support ticket is with name "buying the database" /coz at first we wanted this, but decided to update/
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anotheruser
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Any news, Brian?
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anotheruser
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And here it is again, no answer to anything, not good guys, not good..
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Helena
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M is for Mod

You can send Brian another PM about it.

Unfortunately, the rest of the staff can't assist you with this issue.
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anotheruser
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Brian just keep ignore/not seeing my pm's. Any other admin who can help us?
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Stephen
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Twilight is upon me, and soon night must fall.

Hi,

Brian is not ignoring you. Right now, we first need to finish this server move and the bugs associated with it. When that is complete, he will be able to respond to your request.
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anotheruser
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Hi, just a note that I'm still alive and waiting..
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